Gordon Food Service employs Avantra for smooth financial processes with AIOps

The invoices that were stuck between systems simply needed to be approved by a GFS business user but, GFS did not have sufficient visibility into Ariba, nor were they receiving any notifications that there was an error or that invoices were stuck or on-hold.  Per week, around 50 invoices were failing to move between systems, adding up to approximately 10-15 hours of manual work, which equates to around 330 hours per month or nearly $200k per year in people hours. 

Avantra Integration Monitoring API for Procurement was also implemented to enable the import and export of master and transaction data to and from the GFS ERP system and to check for events that were not successful or in progress. 

Additional features within the Avantra system included APIs to fetch header or item data from invoices and purchase orders in the Ariba network and provide transactional monitoring to provide a high degree of visibility and traceability into GFS business processes and documents.

The solution implemented at GFS is applicable to many food & beverage businesses as well as organizations across other sectors such as consumer packaged goods (CPG), retail and manufacturing. Avantra can monitor not only the OS, database, applications, and servers but also business processes, security and even non-SAP-related third-party applications, making it a highly flexible and versatile solution. Whether real-time monitoring or period checking of systems is required, with millions of checks running on customers’ systems worldwide, Avantra has never received a monitoring request that it could not accommodate. 

Benefits

• 330 hours per month saved
• $200k per year in man hours saved
• 25% lower cost per month