The way forward: Avantra and ServiceNow integration to enhance your SAP landscape

INTEGRATION CAPABILITIES

Boost ServiceNow capabilities across your SAP landscape

Address the entire technology stack:

With the release of our certified Service Graph connector for SAP landscapes, you can automatically synchronize detailed SAP configuration and modify data with ServiceNow’s CMDB. Having a single source of truth across all IT Operations accelerates root cause analysis, better management of changes and releases, and enforcement of security policies. This unified data model is a core principle and enabling capability for the ServiceNow platform.

Get insights into SAP performance:

Get complete visibility of the health and performance of your SAP. Through this integration, Avantra can significantly enrich ServiceNow CMDB with key SAP details, including asset data, dependency mapping, and tracking of any configuration changes.

Remediate:

ServiceNow can be configured to route issues such as service incidents, performance bottlenecks, outdated fixes, back to Avantra for further remediation. The integration allows you to scale SAP components based on performance criteria, partially or fully automate remediation of issues, as well as ensure that each SAP component is at the proper patch level.

Analyze and prevent:

Identify the root cause of an incident, detect problems and prevent SAP performance, health, and compliance issues. The Avantra AIOps platform allows you to integrate detailed SAP monitoring data into ServiceNow Event Management datasets.

Optimize:

Combined with the management and control of the ServiceNow platform, Avantra enables enterprises to automatically scale, repair, and patch complex and hybrid SAP landscapes based on their business needs, budget, system performance, and available maintenance windows.